Management of Technology: Managing Effectively in Technology-Intensive Organizations
暫譯: 科技管理：在技術密集型組織中有效管理
Hans J. Thamhain
- 出版商: Wiley
- 出版日期: 2005-05-01
- 定價: $3,980
- 售價: 5.0 折 $1,990
- 語言: 英文
- 頁數: 400
- 裝訂: Hardcover
- ISBN: 0471415510
- ISBN-13: 9780471415510
-
相關分類:
專案管理 PM、產品經理、管理與領導 Management-leadership
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商品描述
Description:
* Presents assessment methods for organization and management processes.
* Provides special tools and techniques for managing and organizing R&D, new product, and project-oriented challenges.
* Includes real-world case studies.
Table of Contents:
Preface.1 Challenges of Managing in High-Technology.
1.1 Managing in Today’s High-Tech Business Environment.
1.2 MoT Scope and Focus.
1.3 Developing a Formal Definition.
1.4 The Special Role of Engineering Management.
1.5 Global Dimensions.
1.6 Impact of Internet and e-Commerce.
1.7 Technology and Society.
1.8 Future Trends.
1.9 Summary of Key Points and Conclusions.
1.10 Critical Thinking: Questions for Discussion.
1.11 References and Additional Readings.
2 Managing in an e-Business World.
2.1 A Changing Environment.
2.2 The Unique Nature of Managing Technology-Based Businesses.
2.3 History of Managing Technology.
2.4 Forces That Drive Technology Companies Today.
2.5 Measuring Technology Content and Intensity.
2.6 Case Study: Reprogramming Amazon.
2.7 Summary of Key Points and Conclusions.
2.8 Critical Thinking: Questions for Discussion.
2.9 References and Additional Readings.
3 Organizing the High-Technology Enterprise.
3.1 Today’s Business Processes Require Flexibility, Speed, and Efficiency.
3.2 Organization Designs for Technology-Based Enterprises.
3.3 Organizational Layers and Subsystems.
3.4 Organizational Choices.
3.5 Real-World Hybrids.
3.6 Understanding the Working Environment.
3.7 Summary of Key Points and Conclusions.
3.8 Critical Thinking: Questions for Discussion.
3.9 References and Additional Readings.
4 Concurrent Engineering and Integrated Product Development.
4.1 The Need for Effective Management Processes.
4.2 A Spectrum of Contemporary Management Systems.
4.3 Concurrent Engineering—A Unique Project Management Concept.
4.4 Criteria for Success.
4.5 Defining the Process to the Team.
4.6 Understanding the Challenges.
4.7 Understanding the Organizational Components.
4.8 Recommendations for Effective Management.
4.9 Conclusion.
4.10 Summary of Key Points and Conclusions.
4.11 Critical Thinking: Questions for Discussion.
4.12 References and Additional Readings.
5 Managing People and Organizations.
5.1 Changing Roles of Managerial Leadership.
5.2 Motivation and Technology Performance.
5.3 Formal Models of Motivation.
5.4 Leadership in Technology.
5.5 The Power Spectrum in Technology Management.
5.6 How to Make It Work: Suggestions for Increasing Effectiveness.
5.7 Summary of Key Points and Conclusions.
5.8 Critical Thinking: Questions for Discussion.
5.9 References and Additional Readings.
6 Managing Technology-Based Projects.
6.1 Management of Technology Is Project-Oriented.
6.2 Modern Project Management: A Continuously Evolving System.
6.3 The Formal Project Management System.
6.4 Framing the Project.
6.5 Defining the Work.
6.6 Managing Time and Resources.
6.7 Defining the Project Organization.
6.8 Using Project Management Tools Properly.
6.9 A Model for Project Performance.
6.10 Summary of Key Points and Conclusions.
6.11 Critical Thinking: Questions for Discussion.
6.12 References and Additional Readings.
7 Measuring and Controlling the Work.
7.1 The Challenges of Managerial Control in Technology.
7.2 What We Know About Managerial Controls in Complex Work Environments.
7.3 Characteristics of Effective Controls.
7.4 How Do Managers Control Technology-Intensive Work?
7.5 Recommendations for Using Management Controls Effectively.
7.6 Conclusion.
7.7 Summary of Key Points and Conclusions.
7.8 Critical Thinking: Questions for Discussion.
7.9 References and Additional Readings.
Appendix: Project Complexity Metrics.
8 Project Evaluation and Selection.
8.1 Making the Right Decisions Up Front.
8.2 Quantitative Approaches to Project Evaluation and Selection.
8.3 Qualitative Approaches to Project Evaluation and Selection.
8.4 Recommendations for Effective Project Evaluation and Selection.
8.5 Summary of Key Points and Conclusions.
8.6 Critical Thinking: Questions for Discussion.
8.7 References and Additional Readings.
Appendix: Summary Description of Terms, Variables, and Abbreviations Used in This Chapter.
9 Leading Technology Teams.
9.1 Challenges of Technical Teamwork.
9.2 What We Know About Technology-Oriented Teams.
9.3 Toward Self-Direction and Virtual Teams.
9.4 Measuring Project Team Performance.
9.5 A Model for Team Building.
9.6 Building High-Performing Teams.
9.7 Recommendations for Effective Team Management.
9.8 Summary of Key Points and Conclusions.
9.9 Critical Thinking: Questions for Discussion.
9.10 References and Additional Readings.
Appendix: Field Research Summary on Team Leadership.
10 Managing R&D and Innovation.
10.1 The Need for Innovation in Business: Changes and Challenges.
10.2 What We Know About Management of Technical Innovation.
10.3 Measuring Innovative Performance.
10.4 Characteristics of an Innovative Work Environment.
10.5 Managing for Innovative Performance.
10.6 Conclusions.
10.7 Summary of Key Points and Conclusions.
10.8 Critical Thinking: Questions for Discussion.
10.9 References and Additional Readings.
Appendix: Voices from the Field: Some Applied Research.
11 Managing Environmental Quality.
11.1 New Standards and Policies toward Environmental Quality.
11.2 Importance of Cost Accountability to Environmental Quality.
11.3 The Established Environmental Cost Accounting System.
11.4 New Concepts of Environmental Quality Management in Technology Firms.
11.5 Benefits and Challenges of the New Approach.
11.6 Criteria for Managing Environmental Quality Effectively.
11.7 Conclusions.
11.8 Summary of Key Points and Conclusions.
11.9 Critical Thinking: Questions for Discussion.
11.10 References and Additional Readings.
12 Managing Risks in High Technology.
12.1 The High Stakes of Playing in Technology.
12.2 How Managers Deal with Risks—Some Field Research Findings.
12.3 Criteria for Effective Risk Management.
12.4 Conclusion.
12.5 Summary of Key Points and Conclusions.
12.6 Critical Thinking: Questions for Discussion.
12.7 References and Additional Readings.
13 Developing New Business.
13.1 The Importance of New Business Development.
13.2 Proposal Solicitation.
13.3 Proposal Types and Formats.
13.4 Identifying New Business Opportunities.
13.5 Assessing New Contract Opportunities.
13.6 Writing a Winning Proposal.
13.7 Negotiating and Closing the Contract.
13.8 Recommendations to Management.
13.9 Summary of Key Points and Conclusions.
13.10 Critical Thinking: Questions for Discussion.
13.11 Reference Material and Contract Information Sources.
14 Consulting in Technology Management.
14.1 The Need for Technology Management Consultants.
14.2 Criteria for Effective Consulting Services.
14.3 A Model for High Performance.
14.4 Recommendations to Consulting Professionals.
14.5 Conclusions.
14.6 Summary of Key Points and Conclusions.
14.7 Critical Thinking: Questions for Discussion .
14.8 References and Additional Readings.
Appendix 1: Policy and Procedure Examples for Management of Technology.
Appendix 2: Professional Societies in Science, Engineering, and Technology Management.
Appendix 3: Professional Journals in Engineering and Technology Management.
Appendix 4: Professional Conferences in Engineering and Technology Management.
Appendix 5: Centers of Technology Management and Other Resources.
Index.
商品描述(中文翻譯)
描述：
* 提供組織和管理流程的評估方法。
* 提供管理和組織研發、新產品及專案導向挑戰的特殊工具和技術。
* 包含真實案例研究。
目錄：
前言。
1 高科技管理的挑戰。
1.1 在當今高科技商業環境中的管理。
1.2 MoT 的範圍和重點。
1.3 制定正式定義。
1.4 工程管理的特殊角色。
1.5 全球維度。
1.6 網際網路和電子商務的影響。
1.7 技術與社會。
1.8 未來趨勢。
1.9 主要要點和結論的總結。
1.10 批判性思考：討論問題。
1.11 參考文獻和附加閱讀。
2 在電子商務世界中的管理。
2.1 變化的環境。
2.2 管理技術型企業的獨特性質。
2.3 技術管理的歷史。
2.4 驅動當今技術公司的力量。
2.5 測量技術內容和強度。
2.6 案例研究：重新編程亞馬遜。
2.7 主要要點和結論的總結。
2.8 批判性思考：討論問題。
2.9 參考文獻和附加閱讀。
3 組織高科技企業。
3.1 當今的商業流程需要靈活性、速度和效率。
3.2 技術型企業的組織設計。
3.3 組織層級和子系統。
3.4 組織選擇。
3.5 真實世界的混合型。
3.6 理解工作環境。
3.7 主要要點和結論的總結。
3.8 批判性思考：討論問題。
3.9 參考文獻和附加閱讀。
4 同步工程與整合產品開發。
4.1 有效管理流程的需求。
4.2 當代管理系統的光譜。
4.3 同步工程——一種獨特的專案管理概念。
4.4 成功的標準。
4.5 向團隊定義流程。
4.6 理解挑戰。
4.7 理解組織組成部分。
4.8 有效管理的建議。
4.9 結論。
4.10 主要要點和結論的總結。
4.11 批判性思考：討論問題。
4.12 參考文獻和附加閱讀。
5 管理人員和組織。
5.1 管理領導角色的變化。
5.2 動機與技術表現。
5.3 動機的正式模型。
5.4 技術中的領導。
5.5 技術管理中的權力光譜。
5.6 如何使其運作：提高效率的建議。
5.7 主要要點和結論的總結。
5.8 批判性思考：討論問題。
5.9 參考文獻和附加閱讀。
6 管理技術型專案。
6.1 技術管理是專案導向的。
6.2 現代專案管理：一個不斷演變的系統。
6.3 正式的專案管理系統。
6.4 框定專案。
6.5 定義工作。
6.6 管理時間和資源。
6.7 定義專案組織。
6.8 正確使用專案管理工具。
6.9 專案績效模型。
6.10 主要要點和結論的總結。
6.11 批判性思考：討論問題。
6.12 參考文獻和附加閱讀。
7 測量和控制工作。
7.1 技術中的管理控制挑戰。
7.2 我們對複雜工作環境中管理控制的了解。
7.3 有效控制的特徵。
7.4 管理者如何控制技術密集型工作？
7.5 有效使用管理控制的建議。
7.6 結論。
7.7 主要要點和結論的總結。
7.8 批判性思考：討論問題。
7.9 參考文獻和附加閱讀。
附錄：專案複雜性指標。
8 專案評估與選擇。
8.1 事先做出正確的決策。
8.2 專案評估與選擇的定量方法。
8.3 專案評估與選擇的定性方法。
8.4 有效專案評估與選擇的建議。
8.5 主要要點和結論的總結。
8.6 批判性思考：討論問題。
8.7 參考文獻和附加閱讀。
附錄：本章中使用的術語、變數和縮寫的摘要描述。
9 領導技術團隊。
9.1 技術團隊合作的挑戰。
9.2 我們對技術導向團隊的了解。
9.3 朝向自我導向和虛擬團隊。
9.4 測量專案團隊績效。
9.5 團隊建設模型。
9.6 建立高效能團隊。
9.7 有效團隊管理的建議。
9.8 主要要點和結論的總結。
9.9 批判性思考：討論問題。
9.10 參考文獻和附加閱讀。
附錄：團隊領導的實地研究摘要。
10 管理研發與創新。
10.1 商業中創新的需求：變化與挑戰。
10.2 我們對技術創新管理的了解。
10.3 測量創新績效。
10.4 創新工作環境的特徵。
10.5 管理創新績效。
10.6 結論。
10.7 主要要點和結論的總結。
10.8 批判性思考：討論問題。
10.9 參考文獻和附加閱讀。
附錄：來自現場的聲音：一些應用研究。
11 管理環境品質。
11.1 新的環境品質標準和政策。
11.2 成本問責對環境品質的重要性。
11.3 已建立的環境成本會計系統。
11.4 技術公司中環境品質管理的新概念。
11.5 新方法的好處與挑戰。
11.6 有效管理環境品質的標準。
11.7 結論。
11.8 主要要點和結論的總結。
11.9 批判性思考：討論問題。
11.10 參考文獻和附加閱讀。
12 高科技中的風險管理。
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