Operational Auditing: Principles and Techniques for a Changing World
暫譯: 營運審計：面對變化世界的原則與技術

Murdock, Hernan

Operational Auditing: Principles and Techniques for a Changing World
  • 出版商: CRC
  • 出版日期: 2021-07-02
  • 售價: $3,150
  • 貴賓價: 9.5 折 $2,993
  • 語言: 英文
  • 頁數: 362
  • 裝訂: Hardcover - also called cloth, retail trade, or trade
  • ISBN: 0367562367
  • ISBN-13: 9780367562366

    • 海外代購書籍(需單獨結帳)

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商品描述

Operational Auditing: Principles and Techniques for a Changing World, 2nd edition, explains the proven approaches and essential procedures to perform risk-based operational audits. It shows how to effectively evaluate the relevant dynamics associated with programs and processes, including operational, strategic, technological, financial and compliance objectives and risks. This book merges traditional internal audit concepts and practices with contemporary quality control methodologies, tips, tools and techniques. It explains how internal auditors can perform operational audits that result in meaningful findings and useful recommendations to help organizations meet objectives and improve the perception of internal auditors as high-value contributors, appropriate change agents and trusted advisors.

The 2nd edition introduces or expands the previous coverage of: - Control self-assessments. - The 7 Es framework for operational quality. - Linkages to ISO 9000. - Flowcharting techniques and value-stream analysis - Continuous monitoring. - The use of Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). - Robotic process automation (RPA), artificial intelligence (AI) and machine learning (ML); and - Adds a new chapter that will examine the role of organizational structure and its impact on effective communications, task allocation, coordination, and operational resiliency to more effectively respond to market demands.

商品描述(中文翻譯)

《營運審計：變革世界的原則與技術（第二版）》解釋了執行基於風險的營運審計的有效方法和基本程序。它展示了如何有效評估與計畫和流程相關的動態，包括營運、策略、技術、財務和合規目標及風險。本書將傳統的內部審計概念和實踐與當代的質量控制方法、技巧、工具和技術相結合。它解釋了內部審計師如何執行營運審計，以產生有意義的發現和有用的建議，幫助組織達成目標，並改善內部審計師作為高價值貢獻者、適當的變革推動者和可信賴顧問的形象。

第二版介紹或擴展了之前的內容，包括：
- 控制自我評估
- 7 Es 營運質量框架
- 與 ISO 9000 的聯繫
- 流程圖技術和價值流分析
- 持續監控
- 關鍵績效指標（KPIs）和關鍵風險指標（KRIs）的使用
- 機器人流程自動化（RPA）、人工智慧（AI）和機器學習（ML）
- 新增一章，將探討組織結構的角色及其對有效溝通、任務分配、協調和營運韌性的影響，以更有效地應對市場需求。

作者簡介

Dr. Hernan Murdock, CIA, CRMA is vice president, audit division for MIS Training Institute. He has held positions as director of training for an international audit and consulting firm, and various audit positions while leading and performing audit and consulting projects for clients in the manufacturing, transportation, high tech, education, insurance and power generation industries.
Dr. Murdock is a senior lecturer at Northeastern University where he teaches management, leadership and ethics. He earned a DBA from Argosy University, Sarasota, Florida in 2007; a CSS from Harvard University, Cambridge, Massachusetts in 1996; and an MBA and BSBA from Suffolk University in 1992 and 1990, respectively. He also holds the following certifications: CRMA Certification in Risk Management Assurance (IIA), 2013; QAR Accreditation in Internal Quality Assessment/Validation (IIA), 2008; AchieveGlobal Leadership and Customer Service: Deliver and Develop Levels, 2007; IDC Certified Instructor (IIA), 2006; and CIA Certified Internal Auditor (IIA), 2001.
He is the author of Auditor Essentials: 100 Concepts, Tools and Techniques for Success (CRC Press, 2019), Operational Auditing: Principles and Techniques for a Changing World (CRC Press, 2017), 10 Key Techniques to Improve Team Productivity (The IIA Research Foundation, 2011) and Using Surveys in Internal Audits (The IIA Research Foundation, 2009). He has also written articles and book chapters on whistleblowing programs, international auditing, mentoring programs, fraud, deception, corporate social responsibility, and behavioral profiling.
Dr. Murdock has conducted audits and consulting projects, delivered seminars and invited talks, and made numerous presentations at internal audit, academic and government functions in North America, Latin America, Europe, Asia, and Africa.

作者簡介(中文翻譯)

赫南·穆爾多克博士（Dr. Hernan Murdock），CIA，CRMA，是MIS訓練學院的審計部副總裁。他曾擔任國際審計和諮詢公司的培訓總監，並在製造、運輸、高科技、教育、保險和發電等行業領導和執行審計及諮詢項目，擔任各種審計職位。
穆爾多克博士是東北大學的高級講師，教授管理、領導和倫理學。他於2007年在佛羅里達州薩拉索塔的阿戈西大學獲得工商管理博士（DBA）；1996年在麻薩諸塞州劍橋的哈佛大學獲得商業科學碩士（CSS）；以及1992年和1990年分別在薩福克大學獲得工商管理碩士（MBA）和商業科學學士（BSBA）。他還擁有以下認證：2013年風險管理保證CRMA認證（IIA）；2008年內部質量評估/驗證QAR認證（IIA）；2007年AchieveGlobal領導與客戶服務：交付與發展等級；2006年IDC認證講師（IIA）；以及2001年CIA認證內部審計師（IIA）。
他是《審計師必備：成功的100個概念、工具和技術》（Auditor Essentials: 100 Concepts, Tools and Techniques for Success，CRC Press，2019）、《操作審計：變革世界的原則與技術》（Operational Auditing: Principles and Techniques for a Changing World，CRC Press，2017）、《提升團隊生產力的10個關鍵技術》（10 Key Techniques to Improve Team Productivity，IIA研究基金會，2011）和《在內部審計中使用調查》（Using Surveys in Internal Audits，IIA研究基金會，2009）的作者。他還撰寫了有關舉報計劃、國際審計、導師計劃、詐騙、欺騙、企業社會責任和行為分析的文章和書籍章節。
穆爾多克博士曾在北美、拉丁美洲、歐洲、亞洲和非洲進行審計和諮詢項目，舉辦研討會和受邀演講，並在內部審計、學術和政府活動中進行多次演示。

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