Environmental Risk Communication: Principles and Practices for Industry
暫譯: 環境風險溝通：產業的原則與實務
Forney, Susan Zummo, Sadar, Anthony J.
- 出版商: CRC
- 出版日期: 2021-02-15
- 售價: $5,550
- 貴賓價: 9.5 折 $5,273
- 語言: 英文
- 頁數: 200
- 裝訂: Hardcover - also called cloth, retail trade, or trade
- ISBN: 0367469774
- ISBN-13: 9780367469771
海外代購書籍(需單獨結帳)
商品描述
Modern industry faces many communication challenges, including social media. The second edition of this book is thoroughly updated, expanded, and reorganized to help industry communicators remain effective in addressing these challenges. At the core of this book are foundational building blocks that address the human factors responsible for driving success or failure when communicating about environmental risk.
Features
- Provides principled guidance for building relationships and engaging in constructive dialogue with stakeholders.
- Offers straight talk and practical, easy-to-follow guidance on effective risk communication for various situations, stakeholders, and modes of communication.
- Gives lessons learned from environmental permitting and crisis situations involving risk communication in various industries, including chemical manufacturing, waste management, and the energy sector.
- Addresses nuanced, recent concerns regarding issues like fake news and social media bullying.
- Examines the dos and don'ts of communicating effectively during tough conditions like environmental emergencies.
Environmental Risk Communication: Principles and Practices for Industry is intended to be both a grounding in enduring principles and a continued resource for best approaches and techniques. Coupled with tools and best practices from decades of experience, this insider's guide provides CEOs, plant managers, environmental compliance professionals, health and safety officers, and others with the direction and the confidence needed to prepare for difficult dialogue and high-pressure encounters.
商品描述(中文翻譯)
現代產業面臨許多溝通挑戰，包括社交媒體。本書的第二版經過全面更新、擴充和重組，以幫助產業溝通者在應對這些挑戰時保持有效性。本書的核心是基礎構建塊，針對影響環境風險溝通成功或失敗的人為因素進行探討。
特色
- 提供建立關係和與利益相關者進行建設性對話的原則性指導。
- 提供直接的建議和實用、易於遵循的有效風險溝通指導，適用於各種情況、利益相關者和溝通方式。
- 分享來自環境許可和危機情況的經驗教訓，涉及化學製造、廢物管理和能源部門等各行各業的風險溝通。
- 關注近期對假新聞和社交媒體霸凌等問題的細微關切。
- 檢視在環境緊急情況等艱難條件下有效溝通的注意事項。
《環境風險溝通：產業的原則與實踐》旨在提供持久原則的基礎，並作為最佳方法和技術的持續資源。結合數十年的經驗所累積的工具和最佳實踐，這本內部指南為執行長、工廠經理、環境合規專業人士、健康與安全官員等提供了準備面對困難對話和高壓情境所需的指導和信心。
作者簡介
Susan Zummo Forney, president of EHS Communication Partners, Inc., provides expert communications counsel, quality training programs and professional communication products to clients dealing with environmental, health and safety concerns. She has nearly 30 years of experience in environmental consulting, providing a unique blend of technical knowledge and principled communication strategies that position clients for success in stakeholder communications and engagement. Ms. Forney has provided risk communication and community relations support for the U.S. Environmental Protection Agency, Department of Defense, and various private industries such as electric utilities, chemical manufacturers and waste management companies. She has conducted numerous communications presentations and training workshops for industry trade groups and professional organizations.
Anthony J. Sadar, founder of Environmental Science Communication, LLC, recently retired as an Air Pollution Administrator for the Allegheny County Health Department, Air Quality Program, in Pittsburgh, PA. He is a Certified Consulting Meteorologist with 40 years of experience in air pollution meteorology and science education. Besides his former employment with Allegheny County, Mr. Sadar has taught for many years at colleges and universities in western PA and is currently an adjunct associate professor at Geneva College in Beaver Falls, Pa. He has also worked in private consulting, investigating a variety of high-profile industrial air pollution issues and emergency release situations. As part of his work, Mr. Sadar has presented air monitoring and modeling results before general public audiences, some quite hostile. He learned from theory and practice some of the best techniques to address highly-charged issues and has trained industry staff to successfully manage challenging public meetings.
作者簡介(中文翻譯)
Susan Zummo Forney，EHS Communication Partners, Inc. 的總裁，為面對環境、健康和安全問題的客戶提供專業的溝通諮詢、優質的培訓計劃和專業的溝通產品。她在環境諮詢領域擁有近30年的經驗，結合了技術知識和原則性溝通策略，幫助客戶在利益相關者的溝通和參與中取得成功。Forney 女士曾為美國環境保護署、國防部及多家私營行業（如電力公用事業、化學製造商和廢物管理公司）提供風險溝通和社區關係支持。她為行業貿易團體和專業組織進行了多次溝通演示和培訓工作坊。
Anthony J. Sadar，Environmental Science Communication, LLC 的創始人，最近從賓夕法尼亞州匹茲堡的阿勒格尼縣健康部空氣質量計劃擔任空氣污染管理員的職位退休。他是一位認證的顧問氣象學家，擁有40年的空氣污染氣象學和科學教育經驗。除了在阿勒格尼縣的工作外，Sadar 先生還在賓州西部的多所大學教授多年，目前是賓州比佛福爾斯的日內瓦學院的兼任副教授。他還在私人諮詢領域工作，調查各種高知名度的工業空氣污染問題和緊急釋放情況。在他的工作中，Sadar 先生曾在一些相當敵對的公眾場合展示空氣監測和建模結果。他從理論和實踐中學到了應對高度敏感問題的一些最佳技術，並訓練行業人員成功管理具有挑戰性的公眾會議。
