Process Improvement with Cmmi(r) V1.2 and ISO Standards
暫譯: 使用 CMMI® V1.2 與 ISO 標準的流程改進

在這個全球化的時代，流程改善實踐者必須能夠理解並運用世界各地不同的標準和框架。雖然許多系統和軟體工程組織依賴單一標準作為流程改善工作的主要驅動力（美國的 CMMI® 基於流程改善和全球的 ISO 9001），但最成功的組織則會整合多個框架。《使用 CMMI® v1.2 和 ISO 標準進行流程改善》幫助使用者在創建組織和專案流程時，能更靈活地運用多種流程標準。

Boris Mutafelija is Principal Member of Technical Staff at Systems and Software Consortium, Inc. He has over 35 years of information technology experience as an engineer, software professional, and manager. Mutafelija led several organizations in reaching higher process maturity levels (as defined by the SEI). He developed process architectures, worked on establishing process frameworks for efficient process improvement, and taught, tutored, and consulted many teams in process improvement. Mutafelija's process improvement interests include process frameworks, enterprise aspects of process engineering and improvement, measurements, statistical process control, and, of course, using multiple standards in developing effective and efficient process improvement approaches. With Harvey Stromberg, he coauthored the book, Systematic Process Improvement Using ISO 9001:2000 and CMMI, coauthored over 30 papers, and is the coinventor of three U.S. patents. Mutafelija is authorized by the SEI as a lead appraiser for performing SCAMPI appraisals and as an instructor for delivering Introduction to CMMI courses. Harvey Stromberg is with BAE Systems. He has over 35 years experience in systems and software engineering, quality assurance, and process improvement in diverse industries. He has managed development projects, quality assurance and configuration management departments, and engineering process groups. In those positions and as a consultant, he has helped bring several organizations to higher CMM/CMMI maturity levels and transition from ISO 9001:1994 to ISO 9001:2000. Stromberg's process improvement interests include the use of standards when developing effective and efficient process improvement approaches and the application of measures for process and project management. He is the coauthor of Systematic Process Improvement Using ISO 9001:2000 and CMMI and is an authorized instructor for the SEI Introduction to CMMI course. He is also a senior member of the American Society for Quality (ASQ), a Certified Quality Manager (CQM), and a Certified Software Quality Engineer (CSQE).

Boris Mutafelija 是 Systems and Software Consortium, Inc. 的首席技術成員。他在資訊科技領域擁有超過 35 年的經驗，擔任過工程師、軟體專業人員和經理。Mutafelija 帶領多個組織達到更高的流程成熟度水平（根據 SEI 的定義）。他開發了流程架構，致力於建立高效的流程改進框架，並指導、輔導和諮詢許多團隊進行流程改進。Mutafelija 對流程改進的興趣包括流程框架、流程工程和改進的企業層面、測量、統計流程控制，以及當然，使用多種標準來開發有效且高效的流程改進方法。與 Harvey Stromberg 共同撰寫了《Systematic Process Improvement Using ISO 9001:2000 and CMMI》一書，並共同發表了超過 30 篇論文，還是三項美國專利的共同發明人。Mutafelija 獲得 SEI 授權，擔任 SCAMPI 評估的首席評估員及 CMMI 課程的講師。

Harvey Stromberg 目前在 BAE Systems 工作。他在系統和軟體工程、品質保證和多元產業的流程改進方面擁有超過 35 年的經驗。他曾管理開發專案、品質保證和配置管理部門，以及工程流程小組。在這些職位上以及作為顧問，他幫助多個組織達到更高的 CMM/CMMI 成熟度水平，並從 ISO 9001:1994 轉型至 ISO 9001:2000。Stromberg 對流程改進的興趣包括在開發有效且高效的流程改進方法時使用標準，以及在流程和專案管理中應用測量。他是《Systematic Process Improvement Using ISO 9001:2000 and CMMI》的共同作者，並且是 SEI CMMI 課程的授權講師。他也是美國品質學會（ASQ）的資深會員、認證品質經理（CQM）和認證軟體品質工程師（CSQE）。

Introduction. Process Improvement Fundamentals. Capability Maturity Model Integration (CMMI). ISO Standards. Framework Mapping. Tying It All Together. Appraisals. Appendices. Index.

Introduction. Process Improvement Fundamentals. Capability Maturity Model Integration (CMMI). ISO Standards. Framework Mapping. Tying It All Together. Appraisals. Appendices. Index.