CMMI for Outsourcing: Guidelines for Software, Systems, and IT Acquisition[Hardcover]
Hubert F. Hofmann, Deborah K. Yedlin, John W. Mishler, Susan Kushner
- 出版商: Addison Wesley
- 出版日期: 2007-03-26
- 定價: $2,080
- 售價: 8.0 折 $1,664
- 語言: 英文
- 頁數: 464
- 裝訂: Hardcover
- ISBN: 0321477170
- ISBN-13: 9780321477170
-
相關分類:
企業資源規劃 Erp、Information-management、軟體工程
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相關主題
商品描述
Description
"By following the guidance contained in [the CMMI-ACQ and this book], you'll be able to build an organic acquisition capability that will position your organization to successfully set the scope of engagements with suppliers, keep suppliers and in-house users focused on a common picture of success, and deliver capabilities that will position your organization as a leader in your market or mission for years to come."
--From the Foreword by Brian Gallagher
Director, Acquisition Program, Software Engineering InstituteIncreasingly, both commercial and government organizations are acquiring key software, systems, and IT functions instead of building them. Yet all too often, the technology solutions they purchase cannot be sustained successfully. Now there is a comprehensive solution: the CMMI for Acquisition (CMMI-ACQ) model, which connects the widely adopted CMMI 1.2 framework with established industry best practices for acquisition and outsourcing.
This book is a practical introduction to the initial CMMI-ACQ and its use in all phases of technology acquisition. Developed under the leadership of the Software Engineering Institute (SEI) and General Motors (GM), the CMMI-ACQ combines CMMI's successful process discipline with techniques proven to work in GM's own extensive outsourcing program. Reflecting the unique insights of key players in the development and early implementation of the CMMI-ACQ, the book covers the entire acquisition project lifecycle, presenting real-world stories as they might occur in your own organizations, insider experiences, tips, tricks, and pitfalls to avoid.
The topics discussed here include: determining when outsourcing is and is not appropriate; developing acquisition strategies and aligning organizational structure with them; capturing accurate requirements; specifying realistic design constraints; writing effective RFPs; selecting, managing, and collaborating with suppliers; negotiating contracts; managing risk; and "measuring for success."
CMMI for Outsourcing® will be valuable to any organization that wants to achieve better results from technology acquisition. It will be especially helpful to organizations already involved with CMMI-related process improvement and to companies that partner with them.
Table of Contents
Foreword xiii
Preface xvChapter 1: Introduction to the CMMI-ACQ 1
1.1 What Is CMMI-ACQ? 2
1.2 The Structure of This Book 3
1.3 Our Team: Recruiting the Project Manager 4
1.4 Introducing the Supplier's Representatives 13
1.5 The First Meeting with the Supplier's Reps 14
1.6 Recruiting the Internal Customer 19
1.7 Meeting with the Executive Board 20
1.8 The Way Forward 26Chapter 2: Getting Started 27
2.1 Charting the Strategy 29
2.2 A Strategy Meeting with Senior Executives 32
2.3 From Strategy to Plan 45
2.4 Partnering with Suppliers 65
2.5 Summary 113Chapter 3: Engineering Solutions 119
3.1 Focus on Value 120
3.2 Specify Realistic Design Constraints 143
3.3 Practice Agility 164
3.4 Summary 182Chapter 4: Delivering Solutions 187
4.1 Treat Each Project as a Whole Endeavor 188
4.2 Manage Project Risks 208
4.3 Measure for Success 220
4.4 Let's Go Live (and Live to Tell About It) 244
4.5 Summary 262Chapter 5: Accelerating Acquisition Improvement 267
5.1 The Need for Process Stability 270
5.2 Establish Standardized Work Processes 290
5.3 Smooth Sailing 301
5.4 Leading the Charge for Change 309
5.5 Summary 330Appendix: Overview of CMMI-ACQ 335
Bibliography 419
About the Authors 423
Index 425
商品描述(中文翻譯)
描述
通過遵循CMMI-ACQ和本書中所包含的指導,您將能夠建立一個有機的採購能力,使您的組織能夠成功地確定與供應商的合作範圍,使供應商和內部用戶保持對成功的共同理解,並提供能夠使您的組織在市場或任務中成為領導者的能力。——布萊恩·加拉格爾(Brian Gallagher)撰寫的前言中引用
越來越多的商業和政府組織正在購買關鍵的軟件、系統和IT功能,而不是自行開發。然而,他們購買的技術解決方案往往無法成功維護。現在有一個全面的解決方案:CMMI for Acquisition(CMMI-ACQ)模型,它將廣泛採用的CMMI 1.2框架與已建立的採購和外包行業最佳實踐相結合。
本書是對初始CMMI-ACQ及其在技術採購的所有階段中的應用的實用介紹。CMMI-ACQ在軟件工程研究所(SEI)和通用汽車(GM)的領導下開發,將CMMI的成功流程紀律與GM自己的大規模外包計劃中已被證明有效的技術相結合。本書反映了CMMI-ACQ的開發和早期實施的關鍵參與者的獨特見解,涵蓋了整個採購項目生命周期,提供了實際的故事,這些故事可能在您自己的組織中發生,以及內部經驗、技巧、陷阱等。
本書討論的主題包括:確定何時適合外包;制定採購策略並將組織結構與之對齊;準確捕捉需求;指定現實的設計限制;撰寫有效的RFP;選擇、管理和與供應商合作;談判合同;風險管理;以及“衡量成功”。
對於希望從技術採購中獲得更好結果的任何組織來說,《CMMI for Outsourcing®》都是有價值的。對於已經參與與CMMI相關的流程改進以及與他們合作的公司尤其有幫助。
目錄
前言
序言
第1章:CMMI-ACQ簡介
第2章:開始
...