Prioritizing Web Usability

In 2000, Jakob Nielsen, the world’s leading expert on Web usability, published a book that changed how people think about the Web—Designing Web Usability (New Riders). Many applauded. A few jeered. But everyone listened. The best-selling usability guru is back and has revisited his classic guide, joined forces with Web usability consultant Hoa Loranger, and created an updated companion book that covers the essential changes to the Web and usability today. Prioritizing Web Usability is the guide for anyone who wants to take their Web site(s) to next level and make usability a priority! Through the authors’ wisdom, experience, and hundreds of real-world user tests and contemporary Web site critiques, you’ll learn about site design, user experience and usability testing, navigation and search capabilities, old guidelines and prioritizing usability issues, page design and layout, content design, and more!

 

Table of Contents

Preface
Focus of book
Prioritizing usability issues

Chapter 1: Introduction
Study overview
Thinking aloud
Number of users
25 Web sites
Web wide tasks
Examples of site tasks
 
Chapter 2: Characterizing the Web User Experience
Say how much people use search, and defer details to later chapter
Differences between low and high experience users
Maybe have a section on different age groups

Chapter 3: Revisiting old guidelines

Chapter 4: Prioritizing Usability Issues
Pie Charts and Rating Scale

Chapter 5: Search

Chapter 6: IA, Navigation, Link Design, Categories
What Works, What Doesn’t

Chapter 7: Readability

Chapter 8: Content
Before and After examples

Chapter 9: Product information
Top e-commerce guidelines

Chapter 10: Page design, layout, and graphics

Chapter 11: Simplicity vs. Complexity