Workflow Management: Models, Methods, and Systems (Paperback)
暫譯: 工作流程管理：模型、方法與系統 (平裝本)

Wil M.P. van der Aalst, Kees van Hee

Workflow Management: Models, Methods, and Systems (Paperback)

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商品描述

Description:

This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization?s resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier to understand for nonexperts, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary. A special Web site developed by the authors, www.workflowcourse.com, features animation, interactive examples, lecture materials, exercises and solutions, relevant links, and other valuable resources for the classroom.

Wil van der Aalst is Professor of Information Systems and Chair of the Information and Technology Department at Eindhoven University of Technology, the Netherlands.

Kees van Hee is Professor of Computing Science at Eindhoven University of Technology and Chairman of the Board of Deloitte & Touche Bakkenist.

 

 

Table of Contents:

Series Foreword vii
Acknowledgments xi
Introduction xiii
1 Organizing Workflows 1
2 Modeling Workflows 31
3 Management of Workflows 75
4 Analyzing Workflows 99
5 Functions and Architecture of Workflow Systems 145
6 Roadmap for Workflow System Development 211
7 Sagitta 2000 Case Study 243
Appendix A: Workflow Theory 267
Appendix B: Workflow Modeling Using UML 293
Solutions to Exercises 305
Glossary 345
Bibliography 359
Index 365

商品描述(中文翻譯)

**書籍描述：**
本書提供了工作流程管理的全面介紹，即利用資訊科技管理商業流程。透過定義、分析和重新設計組織的資源和運作，工作流程管理系統確保正確的資訊在正確的時間傳遞給正確的人或電腦應用程式。本書提供了工作流程術語和組織的基本概述，以及使用 Petri 網進行工作流程建模的詳細內容。由於 Petri 網使非專家更容易理解定義，因此促進了設計者和使用者之間的溝通。本書包括案例研究章節、複習練習和術語表。作者開發的特別網站 www.workflowcourse.com 提供動畫、互動範例、講義材料、練習和解答、相關連結及其他有價值的教學資源。

Wil van der Aalst 是荷蘭埃因霍溫科技大學資訊系統教授及資訊與科技系主任。
Kees van Hee 是埃因霍溫科技大學計算機科學教授及德勤（Deloitte & Touche Bakkenist）董事會主席。

**目錄：**
- 系列前言 .................................................. vii
- 致謝 ...................................................... xi
- 介紹 ...................................................... xiii
- 1. 組織工作流程 .......................................... 1
- 2. 工作流程建模 .......................................... 31
- 3. 工作流程管理 .......................................... 75
- 4. 工作流程分析 .......................................... 99
- 5. 工作流程系統的功能與架構 ............................ 145
- 6. 工作流程系統開發的路線圖 ............................ 211
- 7. Sagitta 2000 案例研究 ................................ 243
- 附錄 A：工作流程理論 .................................... 267
- 附錄 B：使用 UML 進行工作流程建模 .................... 293
- 練習解答 .................................................. 305
- 術語表 .................................................... 345
- 參考文獻 .................................................. 359
- 索引 ...................................................... 365

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