Transforming Enterprise

Description:

Innovators across all sectors of society are using information and communication technology to reshape economic and social activity. Even after the boom -- and despite the bust -- the process of structural change continues across organizational boundaries. Transforming Enterprise considers the implications of this change from a balanced, post-bust perspective. Original essays examine the impact on the economy as a whole, and, in particular, the effect on productivity; the role of information technology in creating and using knowledge -- especially knowledge that leads to innovation; and new organizational models, as seen in the interlocking and overlapping networks made possible by the Internet. The authors also analyze structural changes in specific sectors, including the effect of information technology on the automotive industry, demand-driven production and flexible value chains in the personal computer industry, and new models of outsourced manufacturing in the electronics industry. The final essays examine the societal implications of the diverse ways that information technologies are used -- across individuals, groups, communities, and nations -- and considering questions of access and the digital divide.

William H. Dutton is Professor of Internet Studies and Director of the Oxford Internet Institute, University of Oxford.

Brian Kahin is Visiting Professor at the University of Michigan with joint appointments in the School of Information, the Ford School of Public Policy, and the Department of Communication Studies.

Ramon O'Callaghan is Professor of Information Systems and Management at the School of Economics and Business Administration, Tilburg University, the Netherlands.

Andrew W. Wyckoff is Head of the Economic Analysis and Statistics Division, Directorate for Science, Technology, and Industry, Organisation for Economic Co-operation and Development, Paris.

 

Table of Contents:

Preface Brian Kahin	ix
	Introductory Essays	xiii
	Technological Innovation in Organizations and Their Ecosystems Ramon O'Callaghan	1
	Continuity or Transformation? Social and Technical Perspectives on Information and Communication Technologies William H. Dutton	13
I	Transforming the Economy	25
1	Intangible Assets and the Economic Impact of Computers Erik Brynjolfsson and Lorin M. Hitt	27
2	Projecting Productivity Growth: Lessons from the US Growth Resurgence Dale W. Jorgenson, Mun S. Ho and Kevin J. Stiroh	49
3	The Impacts of ICT on Economic Performance: An International Comparison at Three Levels of Analysis Dirk Pilat and Andrew W. Wyckoff	77
II	Knowledge and Innovation	111
4	New Models of Innovation and the Role of Information Technologies in the Knowledge Economy Dominique Foray	113
5	Using Knowledge to Transform Enterprises Richard O. Mason and Uday M. Apte	131
6	Transformation through Cyberinfrastructure-Based Knowledge Environments Daniel E. Atkins	155
III	Networks and Organizations	177
7	Toward a Network Topology of Enterprise Transformation and Innovation Panagiotis Damaskopoulos	179
8	IT-Enabled Growth Nodes in Europe: Concepts, Issues, and Research Agenda Ramon O'Callaghan	199
9	Supernetworks: Paradoxes, Challenges, and New Opportunities Anna Nagurney	229
IV	Sector Transformation	255
10	Transforming Production in a Digital Era John Zysman	257
11	Automotive Informatics: Information Technology and Enterprise Transformation in the Automobile Industry John Leslie King and Kalle Lyytinen	283
12	The Role of Information Technology in Transforming the Personal Computer Industry Kenneth L. Kraemer and Jason Dedrick	313
13	IT and the Changing Social Division of Labor: The Case of Electronics Contract Manufacturing Boy Lüthje	335
V	Community and Society, Home and Place	359
14	Public Volunteer Work on the Internet Lee Sproull and Sara Kiesler	361
15	The Internet and Social Transformation: Reconfiguring Access William H. Dutton	375
16	Impersonal Sociotechnical Capital, ICTs, and Collective Action among Strangers Paul Resnick	399
17	The Tech-Enabled Networked Home: An Analysis of Current Trends and Future Promise Alladi Venkatesh	413
18	The Social Impact of the Internet: A 2003 Update John P. Robinson and Anthony S. Alvarez	437
19	Charting Digital Divides: Comparing Socioeconomic, Gender, Life Stage, and Rural-Urban Internet Access and Use in Five Countries Wenhong Chen and Barry Wellman	467
	Appendix	499
	Contributors	513
	Index	515