Unlocking Business Agility with Evidence-Based Management: Satisfy Customers and Improve Organizational Effectiveness
暫譯: 以證據為基礎的管理解鎖商業敏捷性：滿足客戶需求並提升組織效能
Kong, Patricia, Miller, Todd, Bittner, Kurt
- 出版商: Addison Wesley
- 出版日期: 2023-10-31
- 售價: $1,360
- 貴賓價: 9.5 折 $1,292
- 語言: 英文
- 頁數: 224
- 裝訂: Quality Paper - also called trade paper
- ISBN: 013824457X
- ISBN-13: 9780138244576
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相關分類:
GAN 生成對抗網絡
立即出貨 (庫存 < 3)
商品描述
Learn how to accomplish customer outcome-based goals and help your organization rediscover purpose with evidence-based management practices.
Unlocking Business Agility with Evidence-Based Management: Satisfy Customers and Improve Organizational Effectiveness teaches you empirically-driven management. This book describes how organizations can use goals to reconnect their work to improving the value that they deliver to customers, and to escape the trap they often create for themselves of having goals that are internally focused. Evidence-based management enables organizations to become adaptable to feedback. Most organizations find themselves with a deeply entrenched planning-centered culture that determines everything from how work is funded, to how success is measured, to how people are rewarded. It takes time for an organization's culture to evolve into a feedback-oriented culture and there are inevitably setbacks along the way. This book will guide organizations in their efforts to develop feedback-oriented cultures, and help them chart their own paths based on feedback and experimentation in a more Agile way.
- Clarify goals and demonstrate value, success, and progress using agile metrics
- Progress toward goals in uncertain and rapidly changing circumstances
- Embrace empiricism and experimentation to find solutions for complex problems
- Find real-world anonymized case studies as examples of how to articulate goals and measurements in a way that fosters self-management and business agility
商品描述(中文翻譯)
學習如何實現以客戶成果為基礎的目標，並幫助您的組織重新發現目的，透過基於證據的管理實踐。
《透過基於證據的管理解鎖商業敏捷性：滿足客戶需求並提升組織效能》教您以實證為驅動的管理。本書描述了組織如何利用目標將其工作重新連結到提升對客戶所提供價值的過程中，並逃離他們經常自我設限的內部聚焦目標的陷阱。基於證據的管理使組織能夠適應反饋。大多數組織發現自己擁有一種根深蒂固的以計劃為中心的文化，這種文化決定了從工作資金的分配到成功的衡量，再到人員的獎勵等方方面面。組織的文化需要時間來演變為以反饋為導向的文化，並且在這個過程中不可避免地會遇到挫折。本書將指導組織在發展以反饋為導向的文化方面的努力，並幫助他們根據反饋和實驗以更敏捷的方式規劃自己的路徑。
- 明確目標並使用敏捷指標展示價值、成功和進展
- 在不確定和快速變化的環境中朝著目標前進
- 擁抱經驗主義和實驗以尋找複雜問題的解決方案
- 找到現實世界的匿名案例研究，作為如何以促進自我管理和商業敏捷性的方式表達目標和衡量標準的範例
作者簡介
Patricia Kong helps organizations thrive in a complex world by focusing on enterprise innovation, leadership, and teams. She is a people advocate and fascinated by organizational behavior and misbehaviors. She is co-author of The Nexus Framework for Scaling Scrum (Addison-Wesley, 2017).
Todd Miller has practical experience as a Scrum Master, Product Owner, Software Developer, and Agile coach on a variety of technical and creative projects across a multitude of industries. He has been a professional Scrum trainer with Scrum.org since 2016.
Kurt Bittner has been delivering working products in short, feedback-driven cycles for more than 40 years, and has helped many organizations do the same. He is particularly interested in helping people form strong, self-organizing, high-performance teams that deliver solutions that customers love, and helping organizations use empirical feedback to achieve customer outcome-focused goals.
Ryan Ripley is a Professional Scrum Trainer with Scrum.org, and has experience as a software developer, manager, director, and Scrum Master at various Fortune 500 companies in the medical device, wholesale, and financial services industries. He is the host of "Agile for Humans," the top agile podcast on iTunes. He recently co-wrote Fixing Your Scrum: Practical Solutions for Common Scrum Problems (Pragmatic Bookshelf, 2022).
作者簡介(中文翻譯)
Patricia Kong 專注於企業創新、領導力和團隊，幫助組織在複雜的世界中蓬勃發展。她是一位人員倡導者，對組織行為及不當行為充滿興趣。她是 The Nexus Framework for Scaling Scrum（Addison-Wesley, 2017）的共同作者。
Todd Miller 擁有作為 Scrum Master、產品負責人、軟體開發人員和敏捷教練的實務經驗，參與過多個行業的各種技術和創意專案。他自 2016 年以來一直是 Scrum.org 的專業 Scrum 培訓師。
Kurt Bittner 在過去 40 年中，持續以短期、以反饋為驅動的循環交付可運作的產品，並幫助許多組織做到這一點。他特別關注幫助人們組建強大、自我組織的高效能團隊，提供客戶喜愛的解決方案，並幫助組織利用經驗反饋來實現以客戶結果為導向的目標。
Ryan Ripley 是 Scrum.org 的專業 Scrum 培訓師，並在多家醫療設備、批發和金融服務行業的《財富》500 強公司擔任過軟體開發人員、經理、主管和 Scrum Master。他是 iTunes 上最受歡迎的敏捷播客「Agile for Humans」的主持人。他最近共同撰寫了 Fixing Your Scrum: Practical Solutions for Common Scrum Problems（Pragmatic Bookshelf, 2022）。
