Quantifying the User Experience: Practical Statistics for User Research (Paperback)
暫譯: 量化使用者體驗:用於使用者研究的實用統計學 (平裝本)

Jeff Sauro, James R Lewis

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商品描述

You're being asked to quantify usability improvements with statistics. But even with a background in statistics, you are hesitant to statistically analyze the data, as you may be unsure about which statistical tests to use and have trouble defending the use of the small test sample sizes associated with usability studies.

The book is about providing a practical guide on how to use statistics to solve common quantitative problems arising in user research. It addresses common questions you face every day such as: Is the current product more usable than our competition? Can we be sure at least 70% of users can complete the task on the 1st attempt? How long will it take users to purchase products on the website? This book shows you which test to use, and how provide a foundation for both the statistical theory and best practices in applying them. The authors draw on decades of statistical literature from Human Factors, Industrial Engineering and Psychology, as well as their own published research to provide the best solutions. They provide both concrete solutions (excel formula, links to their own web-calculators) along with an engaging discussion about the statistical reasons for why the tests work, and how to effectively communicate the results.

    *Provides practical guidance on solving usability testing problems with statistics for any project, including those using Six Sigma practices

    *Show practitioners which test to use, why they work, best practices in application, along with easy-to-use excel formulas and web-calculators for analyzing data

    *Recommends ways for practitioners to communicate results to stakeholders in plain English

    商品描述(中文翻譯)

    您被要求用統計數據量化可用性改進。但即使您有統計學的背景,您仍然對統計分析數據感到猶豫,因為您可能不確定應該使用哪些統計檢定,並且在捍衛與可用性研究相關的小樣本大小時遇到困難。

    本書提供了一個實用指南,教您如何使用統計來解決用戶研究中常見的定量問題。它解答了您每天面臨的常見問題,例如:當前產品的可用性是否優於我們的競爭對手?我們能否確保至少70%的用戶能在第一次嘗試中完成任務?用戶在網站上購買產品需要多長時間?本書告訴您應該使用哪種檢定,並為統計理論和應用最佳實踐提供基礎。作者借鑒了人因工程、工業工程和心理學的數十年統計文獻,以及他們自己發表的研究,提供最佳解決方案。他們提供具體的解決方案(Excel公式、連結到他們自己的網頁計算器),並進行引人入勝的討論,解釋為什麼這些檢定有效,以及如何有效地傳達結果。

    * 提供有關如何使用統計解決任何項目的可用性測試問題的實用指導,包括使用六西格瑪實踐的項目。

    * 向實務工作者展示應該使用哪種檢定、為什麼有效、應用中的最佳實踐,以及易於使用的Excel公式和網頁計算器來分析數據。

    * 建議實務工作者以簡單明瞭的英語向利益相關者傳達結果。