Observing the User Experience, 2/e : A Practitioner's Guide to User Research (Paperback)
暫譯: 觀察使用者體驗（第二版）：使用者研究實務指南

Elizabeth Goodman Ph.D. School of Information University of California Berkeley, Mike Kuniavsky, Andrea Moed

Observing the User Experience, 2/e : A Practitioner's Guide to User Research (Paperback)
  • 出版商: Morgan Kaufmann
  • 出版日期: 2012-09-07
  • 售價: $2,440
  • 貴賓價: 9.5 折 $2,318
  • 語言: 英文
  • 頁數: 608
  • 裝訂: Paperback
  • ISBN: 0123848695
  • ISBN-13: 9780123848697
  • 相關分類: 使用者經驗 UX

    • 海外代購書籍(需單獨結帳)

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商品描述

The gap between who designers and developers imagine their users are, and who those users really are can be the biggest problem with product development. Observing the User Experience will help you bridge that gap to understand what your users want and need from your product, and whether they'll be able to use what you've created.

Filled with real-world experience and a wealth of practical information, this book presents a complete toolbox of techniques to help designers and developers see through the eyes of their users. It provides in-depth coverage of 13 user experience research techniques that will provide a basis for developing better products, whether they're Web, software or mobile based. In addition, it's written with an understanding of product development in the real world, taking tight budgets, short schedules, and existing processes into account. 

Since the publication of the first edition, the business of user research has exploded with new technologies and new techniques. This second edition takes those changes into account with extensive revisions to existing topics. It also adds entirely new material on observational research, mobile usability, diary studies, remote research, and cross-cultural and multilingual projects. 

  • Explains how to balance usability with creativity and originality
  • A valuable resource for designers, developers, project managers -- anyone whose work affects the end user experience
  • Provides a real-world perspective on research. Helps you do user research cheaply and quickly, and present it persuasively
  • Gives you the tools and confidence to perform user research on your own design, tuning user experience to the unique needs of your product and its users

商品描述(中文翻譯)

設計師和開發者所想像的用戶與實際用戶之間的差距，可能是產品開發中最大的問題。《觀察用戶體驗》將幫助您彌補這一差距，以了解用戶對您的產品的需求和期望，以及他們是否能夠使用您所創造的產品。

本書充滿了真實世界的經驗和豐富的實用資訊，提供了一整套技術工具，幫助設計師和開發者從用戶的角度看待問題。它深入探討了13種用戶體驗研究技術，這些技術將為開發更好的產品提供基礎，無論是基於Web、軟體還是移動設備。此外，本書考慮到現實世界中的產品開發，考量了緊張的預算、短期的時間表和現有的流程。

自第一版出版以來，用戶研究的業務隨著新技術和新技術的出現而迅速增長。本第二版考慮了這些變化，對現有主題進行了廣泛的修訂。它還新增了有關觀察研究、移動可用性、日記研究、遠程研究以及跨文化和多語言項目的全新材料。

- 解釋如何平衡可用性與創造力和獨創性
- 對設計師、開發者、項目經理等任何影響最終用戶體驗的工作者來說，都是一個有價值的資源
- 提供了對研究的現實世界觀點。幫助您以低成本和快速的方式進行用戶研究，並有說服力地呈現結果
- 給您提供工具和信心，讓您能夠獨立進行用戶研究，調整用戶體驗以滿足您產品及其用戶的獨特需求

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