Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals, 2/e (Paperback)
暫譯: 業務流程變更：商業經理及BPM與六西格瑪專業人士指南，第2版（平裝本）

Paul Harmon, Business Process Trends

Business Process Change: A Guide for Business Managers and BPM and Six Sigma Professionals, 2/e (Paperback)

買這商品的人也買了...

相關主題

商品描述

Description

  • Extensive revision and update to the successful BPM book, addressing the growing interest in Business Process Management Systems, and the integration of process redesign and Six Sigma concerns.

  • The best first book on business process, the most up-to-date book to read to learn how all the different process elements fit together.

  • Presents a methodology based on the best practices available that can be tailored for specific needs and that maintains a focus on the human aspects of process redesign.

  • Offers all new detailed case studies showing how these methods are implemented.
     

    Every company wants to improve the way it does business, to produce goods and services more efficiently, and to increase profits. Nonprofit organizations are also concerned with efficiency, productivity, and with achieving the goals they set for themselves. Every manager understands that achieving these goals is part of his or her job.

    In this balanced treatment of the field of business process change, Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition are coverage of business process management systems, business rules, enterprise architectures and frameworks (SCOR), and more content on Six Sigma and Lean--in addition to new coverage of performance metrics.


 

Table of Contents

Companies and Business Processes.
I: Enterprise Level Concerns.
Strategy, Business Processes, and Competitive Advantage.
The Business Architecture and Organizational Alignment.
Modeling Organizations.
Process Performance Metrics and Evaluation.
Organizing and Using an Enterprise BPM Group.
II: Process Level Concerns.
Modeling Processes.
Analyzing Activities.
Managing and Measuring Business Processes.
Process Improvement with Lean and Six Sigma.
A Business Process Redesign Methodology.
Process Redesign Patterns.
Knowledge Workers and Business Rules.
III: Implementation Level Concerns.
Software Tools for Business Process Modeling and Redesign.
Business Process Management Systems.
ERP-Driven Redesign.
Software Development.
IV. Putting it All Together.
The Ergonomic Systems Case.

商品描述(中文翻譯)

**描述**

- 對成功的 BPM 書籍進行了廣泛的修訂和更新，針對對業務流程管理系統日益增長的興趣，以及流程重設和六西格瑪的整合。

- 這是關於業務流程的最佳入門書籍，是學習各種流程元素如何相互配合的最新書籍。

- 提出了一種基於最佳實踐的方法論，可以根據特定需求進行調整，並保持對流程重設人性化方面的關注。

- 提供全新的詳細案例研究，展示這些方法是如何實施的。

每家公司都希望改善其業務運作方式，以更有效地生產商品和服務，並增加利潤。非營利組織也關心效率、生產力以及實現他們設定的目標。每位經理都明白，實現這些目標是他們工作的一部分。在這本對業務流程變革領域的平衡處理中，Paul Harmon 提供了成功業務流程改進的各個方面和階段的概念、方法和案例。本版更新和新增的內容包括業務流程管理系統、業務規則、企業架構和框架（SCOR），以及更多有關六西格瑪和精益的內容，還新增了績效指標的相關內容。

**目錄**

公司與業務流程。
I: 企業層級關注。
策略、業務流程與競爭優勢。
業務架構與組織對齊。
建模組織。
流程績效指標與評估。
組織與使用企業 BPM 團隊。
II: 流程層級關注。
建模流程。
分析活動。
管理與衡量業務流程。
使用精益和六西格瑪進行流程改進。
業務流程重設方法論。
流程重設模式。
知識工作者與業務規則。
III: 實施層級關注。
業務流程建模與重設的軟體工具。
業務流程管理系統。
ERP 驅動的重設。
軟體開發。
IV. 將所有內容整合在一起。
人體工學系統案例。

類似商品