Workflow Management: Models, Methods, and Systems (Paperback)

Wil M.P. van der Aalst, Kees van Hee

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Description:

This book offers a comprehensive introduction to workflow management, the management of business processes with information technology. By defining, analyzing, and redesigning an organization?s resources and operations, workflow management systems ensure that the right information reaches the right person or computer application at the right time. The book provides a basic overview of workflow terminology and organization, as well as detailed coverage of workflow modeling with Petri nets. Because Petri nets make definitions easier to understand for nonexperts, they facilitate communication between designers and users. The book includes a chapter of case studies, review exercises, and a glossary. A special Web site developed by the authors, www.workflowcourse.com, features animation, interactive examples, lecture materials, exercises and solutions, relevant links, and other valuable resources for the classroom.

Wil van der Aalst is Professor of Information Systems and Chair of the Information and Technology Department at Eindhoven University of Technology, the Netherlands.

Kees van Hee is Professor of Computing Science at Eindhoven University of Technology and Chairman of the Board of Deloitte & Touche Bakkenist.

 

 

Table of Contents:

Series Foreword vii
Acknowledgments xi
Introduction xiii
1 Organizing Workflows 1
2 Modeling Workflows 31
3 Management of Workflows 75
4 Analyzing Workflows 99
5 Functions and Architecture of Workflow Systems 145
6 Roadmap for Workflow System Development 211
7 Sagitta 2000 Case Study 243
Appendix A: Workflow Theory 267
Appendix B: Workflow Modeling Using UML 293
Solutions to Exercises 305
Glossary 345
Bibliography 359
Index 365

商品描述(中文翻譯)

描述:
本書提供了對工作流管理的全面介紹,即通過信息技術管理業務流程。通過定義、分析和重新設計組織的資源和運營,工作流管理系統確保正確的信息在正確的時間傳遞給正確的人或計算機應用程序。本書提供了工作流術語和組織的基本概述,以及使用Petri網絡進行工作流建模的詳細內容。由於Petri網絡使非專家更容易理解定義,它們促進了設計師和用戶之間的溝通。本書包括一章案例研究、復習練習和詞彙表。作者開發的特殊網站www.workflowcourse.com提供動畫、互動示例、講義材料、練習和解答、相關鏈接和其他有價值的教學資源。

目錄:
系列前言
致謝
引言
1. 組織工作流
2. 建模工作流
3. 工作流管理